Spade | Call Center Quality Monitoring | Contact Center Quality



Happy Clients

We are explain who is using our business solutions

Spade has added the much needed flexibility to our Quality Monitoring Strategy. The cloud based application allowed us to quickly start with the audits across locations with minimal setup, training and infra needs. The concurrent reports and meaningful dashboards have helped us improve our control mechanism which has led to increased productivity and consistency in the output. Feedback from relevant stakeholders has been very positive.

Vishal mudaliar,
Kotak Mahindra Bank